Understand the issue
Collect the address, property type, approximate area, number of floors and contact responsible for access. Mark problem rooms, parking levels and outdoor spaces on an available plan.
What to consider
List affected carriers, devices, applications and times of day. Note existing DAS, Wi-Fi or emergency responder systems, equipment documentation and prior test reports.
Make the next step useful
Share the construction stage, desired timeline, known authority requirements and budget range if available. Do not email sensitive floor plans until a secure exchange method has been agreed.